Payment Policy

At Mini Scooter, we aim to make your shopping experience seamless and secure. This Payment Policy outlines the payment methods we accept, how we protect your payment information, and other important details related to transactions on our website (Miniscooter.co.uk).

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and other major cards.

  • PayPal: Secure payments through your PayPal account.

  • Apple Pay: For quick and secure payments on compatible devices.

  • Google Pay: For fast and secure payments on Android devices.

2. Payment Security

  • All payments are processed through secure and encrypted payment gateways to protect your financial information.

  • We do not store your credit/debit card details on our servers. Payment information is handled by trusted third-party payment processors.

  • Our website uses SSL (Secure Socket Layer) encryption to ensure the security of your data during transmission.

3. Currency

  • All transactions are processed in British Pounds Sterling (GBP). If you are paying from outside the UK, your bank may apply currency conversion fees. Please check with your bank for details.

4. Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase, including the order number, items purchased, and total amount paid.

  • If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at Support@Miniscooter.co.uk.

5. Payment Issues

  • If your payment is declined, please ensure that:

    • Your billing address matches the address associated with your payment method.

    • Your card has sufficient funds or credit available.

    • You have entered the correct card details (e.g., card number, expiration date, CVV).

If you continue to experience issues, please contact your bank or payment provider. Alternatively, you can reach out to us via Live Chat or email at Support@Miniscooter.co.uk.

6. Refunds

  • Refunds will be issued to the original payment method used for the purchase. Please refer to our Returns and Refunds Policy for more details.

  • Refunds may take 5-7 business days to appear in your account, depending on your bank or payment provider.

7. Fraud Prevention

  • We reserve the right to verify the authenticity of transactions to prevent fraud. In some cases, we may request additional information (e.g., proof of identity or address) before processing an order.

  • If we suspect fraudulent activity, we may cancel the transaction and notify the relevant authorities.

8. Contact Us

If you have any questions about our Payment Policy, please contact us:

  • Email: Support@Miniscooter.co.uk

  • Live Chat: Available on our website (Miniscooter.co.uk).

  • Address:

    33 Melbourne Ave  
Pinner, HA5 5SJ  
United Kingdom

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